Countryside Eats™

PRIVACY POLICY

Last updated: 14.02.26

Countryside Eats™ (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Countryside Eats™ website (“the Website”).

By using this Website, you agree to the terms of this Privacy Policy.

Countryside Eats™ is a brand owned and operated by:

Brecon Take Aways Limited. Registered in England & Wales Company No. 17052659 Registered Office: 21 Bryn de Winton, Brecon, Powys, LD3 9HL

We are the Data Controller for the personal data collected through this Website. We are registered with the Information Commissioner’s Office (ICO) under registration number ZC099121.

If you are unhappy with how we handle your data, you can complain to the ICO.

1. Information We Collect

We collect limited personal data when you interact with the Website.

Information you provide directly

• Name (if you contact us)

• Email address (if you contact us)

• Any information you include in a message or enquiry

Information collected automatically

• IP address

• Browser type and version

• Device information

• Pages viewed

• Time spent on the Website

• Cookies (see Cookie Policy)

Information we do not collect

Countryside Eats™ does not collect:

• Food order details

• Payment information

• Delivery booking information

These are handled separately by Brecon Take Aways Limited on its delivery‑booking website.

2. How We Use Your Information

We use your information to:

• Respond to enquiries

• Improve the Website and user experience

• Analyse Website performance and visitor behaviour

• Maintain Website security

• Comply with legal obligations

We do not use your data for marketing unless you explicitly opt‑in.

3. Legal Basis for Processing

We process your data under the following lawful bases:

• Legitimate interests — to operate and improve the Website

• Consent — for optional cookies or marketing (if applicable)

• Legal obligation — to comply with UK law

• Contract — when responding to enquiries you submit

Our legitimate interests include improving Website performance, preventing fraud, and ensuring network and information security.

4. Cookies

The Website uses cookies to:

• Enable essential Website functions

• Improve usability

• Analyse Website traffic

Non‑essential cookies (such as analytics cookies) are only used with your consent. For full details, see our Cookie Policy.

5. How We Share Your Data

We only share your data with trusted third parties when necessary:

• Website hosting providers — to operate the Website

• Analytics providers — to understand Website usage

• IT security providers — to protect the Website

We do not:

• Sell your data

• Share your data with advertisers

• Share your data with unrelated third parties

Countryside Eats™ does not share data with takeaway restaurants.

6. How Long We Keep Your Data

We keep your data only for as long as necessary:

• Enquiry emails: up to 12 months

• Analytics data: 12–26 months (depending on provider settings)

• Server logs: up to 12 months

After this, data is securely deleted or anonymised.

7. How We Protect Your Data

We use appropriate technical and organisational measures, including:

• Encrypted connections (HTTPS)

• Secure servers

• Access controls

• Data minimisation

• Regular security reviews

Only authorised personnel can access your information.

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (in certain cases)

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent (where applicable)

To exercise your rights, contact:

admin@countrysideeats.co.uk

We will respond within 30 days.

9. Children’s Data

The Website is not intended for children under 16. We do not knowingly collect personal data from children.

10. International Transfers

We do not transfer your personal data outside the UK. If this changes, we will update this Policy and ensure appropriate safeguards.

11. Links to Other Websites

The Website may contain links to third‑party websites, including takeaway restaurant sites. We are not responsible for their:

• Content

• Privacy practices

• Terms and conditions

You should review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The version displayed on the Website at the time of use applies.

13. Contact Us

For questions about this Privacy Policy or how we handle your data, contact:

Countryside Eats™

Email: admin@countrysideeats.co.uk